Connect

Industry recognition

Recognition.

2026

Brazil

Alchemer: Top CX Influencers to Follow in 2026

Named by Alchemer among the CX voices worth following in 2026.

alchemer.com →

Favikon

Top 20 Customer Success Influencers in 2026

Named by Favikon among the top 20 customer success influencers worldwide.

favikon.com →

Feedspot

Top 60 Customer Experience Influencers on X in 2026

Named by Feedspot among the top 60 CX voices on X.
feedspot.com →

LinkedIn

Top 200 LinkedIn Voices in Customer Services Worldwide

Listed among the top 200 LinkedIn voices in customer services worldwide.
linkedin.com →

2025

AmplifAI

Top 50 Customer Service Leaders 2025

Named by AmplifAI among the top 50 customer service leaders of 2025.

amplifai.com →

Engati

30 CX Leaders You Must Follow

Featured by Engati among 30 CX leaders worth following.

engati.com →

Engati

50 Phenomenal Brand Ambassadors to Work With

Featured by Engati among 30 CX leaders worth following.

engati.com →

2024

Krisp

Top 17 CX Thought Leaders to Follow in 2024

Named by Krisp among the top 17 CX thought leaders to follow in 2024.
krisp.ai →

MartechView

Top 20 Contributors Shaping the Future of Marketing in 2024

Named by MartechView among the top 20 contributors in marketing, 2024.
martechview.com →

2023

CX Network

Top Customer Experience Influencers to Follow in 2023

Named by CX Network among the top CX influencers of 2023.
cxnetwork.com →

8x8

23 Customer Experience Influencers to Follow in 2023

Named by 8×8 among 23 CX influencers to follow in 2023.
linkedin.com →

Engati

50 Phenomenal Brand Ambassadors to Work With

Named again by Engati among the top brand ambassadors to work with.
engati.com →

2022

Engati

30 CX Leaders You Must Follow

Named by Engati among 30 CX leaders worth following.
engati.com →

Global Awards

100 Eminent Global Influencers Award

Recipient of the 100 Eminent Global Influencers Award.
dallasdigitalmarketers.org →

2021

Engati

Top 30 Marketing Influencers to Follow in 2021

Named by Engati among the top 30 marketing influencers of 2021.
whersconference.com →

2020

SurveySensum

150+ Global Customer Experience Thought Leaders and Influencers of 2020

Named by SurveySensum among 150+ global CX thought leaders and
influencers.

surveysensum.com →

Industry

Top 50 CX People of the Decade

Named a top 50 customer service and CX expert of the decade.
surveysensum.com →

Nextiva

Top 50 CX People of the Decade

Named by Nextiva among the top 50 CX people of the decade.
denniswakabayashi.com →

Klear

Top 10 CX Influencer

Named by Klear as a top 10 CX influencer.
surveysensum.com →

Engati

Top 10 CX Influencer

Named by Engati as a top 10 CX influencer.
medium.com →

Conversation.ai

Top Customer Experience Expert of the Decade

Profiled by Conversation.ai as a top customer experience expert of the decade.

conversation.ai →