Appearances

Latest Appearance

In an exclusive Ask Me Anything episode with TBW Advisors LLC, I talked with the Chief of Research Dr. Doreen Galli, a CS/data storage expert, about the ever-evolving world of customer experience. We unearthed the revolutionary changes that CX is bringing to businesses and what the future holds for the CX industry.

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October 2022 - NEW YORK

Keynote Speaker at Reuters Customer Service and Experience Summit.

August 2022 - CX Passport

The one with the Dashers vs Defenders Dennis Wakabayashi E68

August 2022 - CAPE TOWN

Chairman of the largest CX event in Africa

July 2022 - Customer Experience Goals With The CX Goalkeeper

Dennis Wakabayashi – Golden Nugget – E82

June 2022 - CCW 2022

www.customercontactweek
digital.com/events-customercontactweek

June 2022 - Glassbox Digital World

www.digitalworld.glassbox.com/

May 2022 - Reuters Customer Service & Experience

www.events.reutersevents.com/
customer-service/customer-service-san-diego

May 2022 - All Things Considered CX with Bob Azman

https://open.spotify.com/
episode/4bb6h7WFZ4qPCNK
oCQHAg3?si=cf14031aabb84d6c

April 2022 - Centrical

BOOST Podcast Episode 3: Wow Factor – Creating “Edutaining” Experiences for Your Employees

April 2022 - Call & Contact Center Expo

www.callandcontactcenterexpo.us/

March 2022 - Cemantica

March 2022 - Haptik

 Altering the Marketing/CX landscape through Technology | Conversations on AI Webinar

March 2022 - Voxpopme

How to start or evolve a customer experience program

February 2022 - Podcasts That Count

Team Wakabayashi Product Leader on What Makes a Successful Product in 2022

February 2022 - Expo 2020 Dubai

https://youtube.com/playlist?list=PLovWbUFcb7bFDohaUd-6H0gaU74CqDH2A

January 2022 - Dallas Digital Marketers

https://www.youtube.com/watch?v=INXqEaKpca0

January 2022 - Consumer Electronics Show (CES Vegas)

Consumer Electronics Show (CES Vegas) MC/HOST DIGITAL CUSTOMER EXPERIENCE SUMMIT

December 2021 - The Ortus Club

Ortus Chats | CMO Series - Dennis Wakabayashi, Global Marketing Influencer at Wakabayashi Experience

October 2021 - Cemantica

Cemantica TV : CX out Loud! with Dennis Wakabayashi - US

October 2021 - CX...Oh!

CX Wednesday ft Dennis Wakabayashi

October 2021 - Another Cloud Podcast

Ep 47 - It’s NOT just the Customer Experience anymore!

September 2021 - AvtexSolutions

Experience Points: What Happened | Dennis Wakabayashi

September 2021 - AvtexSolutions

Experience Points: Think Fast | Dennis Wakabayashi

September 21 - AvtexSolutions

Experience Points: Fake or Fact | Dennis Wakabayashi

September 2021 - Experience Points

What Happened | Dennis Wakabayashi

September 2021 - The Experience Points Blog

Avtex Chief Experience Officer, Kurt Schroeder sat down with VP of Marketing.

August 2021 - The Data Standard

Is the world of social media about to change? with Dennis Wakabayashi

August 2021 - Is the world of social media about to change?

Dennis Wakabayashi, CXO of Team Wakabayashi, sits down with TDS to discuss how the world of social media is about to change.

July 2021 - SurveySensum

Chapter 18: How journey mapping has evolved from traditional ways?

July 2021 - CX Forums The Customer Experience Connection

How to be a CX Leader: Human Conversations, Good Energy

February 2022 - Podcasts That Count

Dennis Wakabayashi, CXO of Team Wakabayashi, sits down with TDS to discuss how the world of social media is about to change.

June 2021 - Shailendra Kumar

The Piktale Influencers Summit & Award Ceremony 2021 Live Session

June 2021 - The Experience Maker

A Customer Experience Mastermind with Dennis Wakabayashi

May 2021 - Avtex - The Experience Points Podcast

Ep. 15 - Dennis Wakabayashi

May 2021 - CXBuzz Interview

Dennis Wakabayashi, VP of CX for RR Donnelley

April 2021 - An Interview with Top 50 CX Expert of the Decade

Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how he came to be one of the top CX experts of the decade

April 2021 - START.101 BRASIL

Dennis Wakabayashi, expert em Customer Experience

April 2021 - Dennis Wakabayashi

The Secret to C-Suite Centricity – S3 E6

April 2021 - Making a Marketer

TikTok: Tops Platform Worldwide with Dennis Wakabayashi

April 2021 - Maggie O'Dea

Inspired Life Project Podcast: Ep.20: Stepping Into Your Soulful: Dennis Wakabayashi

Why Customer Experience Matters With Dennis Wakabayashi

Why Customer Experience Matters With Dennis Wakabayashi

March 2021 - The Marketing Stack

Why Customer Experience Matters With Dennis Wakabayashi

February 2021 - Winning Digital Customers

Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayash

January 2021 - Amazing Business Radio

The New, Better Custmer Experience Featuring Dennis Wakabayashi

January 2021 - Ortus Chats

CM Series - Dennis Wakabayashi, GLobal Marketing Influencer at Wakabayashi Experience

January 2021 - CX Forums The Customer Experience Connection

Customer Experience Strategy and Innovation for 2021 with Dennis Wakabayashi

January 2021 - Amazing Business Radio

Shep Hyken interviews Dennis Wakabayashi, the VP of CX Solutions Delivery for RR Donnelley.

January 2021 - Digital 40 Over 40 honorees reminisce

The future of marketing few of the industry’s most successful digital pioneers wax nostalgic about “killer apps” and missed opportunities.

December 2020 - Shep Hyken: Customer Service & CX Expert

Merry CX-Mas From Your Favorite Customer Service Experts & Professionals

November 2020 - Engati - The Best Free Chatbot and Live Chat Platform

Empathy, collaboration & growth with AI - Dennis Wakabayashi on Engati CX

October 2020 - Get In The Mode

CX in the Digital-First, Contact-Free Economy - An Expert Panel

June 2020 - Empathy, collaboration & growth

Dennis Wakabayashi on Engati CX Dennis Wakabayashi, VP Customer Experience Solutions Delivery at RR Donnelley, talks about Empathy, Collaboration & Growth with AI on Engati CX.y

June 2020 - Empathy, collaboration & growth

Dennis Wakabayashi | Engati CX. Dennis Wakabayashi, one of the Top 10 CX influencers worldwide, joined us on The Engati CX Show to talk about how empathy and collaboration lead to growth for your organization.

April 2019 - Voices of CX

Dennis Wakabayashi - The Secret to C-Suite Centricity - S3 E6 - Voices of CX Podcast by Worthix

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