©2024 by Wakabayashi LLC. All Rights Reserved.
Dennis Wakabayashi is heading to the ISG Future Workplace Summit in NYC to connect with the leaders shaping how we work in 2025.
As part of The Global Voice of CX World Tour, he’s exploring how AI, hybrid teams, and human-centered strategies are redefining the employee experience.
Going to be there? Catch Dennis on the floor and join the conversation that’s moving work and CX forward.
Deliver the right experience at the right time and drive real business results. This book gives you the tools to stay ahead by creating genuine connections, building trust, and leading with purpose.
Hi, I’m Dennis Wakabayashi, and it’s my pleasure to guide you through the 2024 Content Calendar. This year, we’re exploring an array of dynamic CX themes across various media channels, each offering unique insights and opportunities for growth.
Hi, I’m Dennis Wakabayashi, and it’s my pleasure to guide you through the 2024 Content Calendar. This year, we’re exploring an array of dynamic CX themes across various media channels, each offering unique insights and opportunities for growth.
Dive into the heart of customer experience with the CX in the Wild Podcast. Journey with us as we explore the untold stories of CX from around the globe, bringing you into conversations with thought leaders, innovators, and those on the front lines of CX evolution. Each episode is crafted to offer valuable insights, practical advice, and inspirational tales that shed light on the real-world challenges and triumphs in customer experience.
For professionals eager to enhance their understanding and impact in the CX landscape, CX in the Wild is your guide to the depth and diversity of customer experience today.
Explore the latest in customer experience with The X Update. Our YouTube channel provides engaging stories and analysis, capturing the essence of CX innovation. Alongside, our monthly newsletter offers a succinct overview of CX developments, industry event insights, exclusive partner offers, and networking opportunities tailored for the CX community.
For professionals committed to staying informed and inspired, The X Update is your trusted source for unique and compelling content.
The CX Hall of Fame is a tribute to the pioneers and visionaries who shape the world of customer experience. Through compelling narratives and insightful discussions, we honor the individuals and teams whose innovations, leadership, and contributions have set new standards in CX excellence. Each induction into the Hall of Fame not only recognizes past achievements but also inspires future generations of CX professionals to dream bigger and push boundaries further.
Join us as we celebrate the legends of customer experience, sharing their stories and lessons that continue to influence and elevate the CX industry.
Welcome to the CX Tea Show, where the exciting world of customer experience is enriched by the diverse insights of CX influencers and creators from around the globe.
Our esteemed hosts, recognized leaders in the CX industry, engage with guests from a wide range of channels, including TikTok, Instagram, and more. They dive into conversations that highlight the many aspects of customer interactions.
Together, we explore how varied experiences and perspectives from different platforms come together to shape the evolving dynamics of customer engagement.
Looking to broaden your reach and make a significant impact in the CX community? Let’s partner up. By collaborating with me, your brand and insights gain exposure to a vast, engaged audience across these varied platforms.
In this episode, I chat with Sean Minter, founder and CEO of AmplifAI, about his path from engineering to transforming call centers by blending advanced technology with human potential.
Global Voice of CX consulting services empower brands to elevate customer experiences through strategic insights, personalized engagement, and scalable solutions. By aligning CX initiatives with business goals, we help companies build trust, deepen relationships, and drive sustainable growth
It was an absolute delight to work with Dennis Wakabayashi. His extensive knowledge of CX was evident in the well-crafted content package he designed for us. What truly impressed me was how he skillfully aligned his influential social media approach with Hark’s ethos. I highly recommend The Global Voice of CX as a partner for anyone seeking to enhance their brand’s presence.
Ladislau Batalha
CEO at ICXI
Working with The Global Voice of CX has been instrumental in our international expansion of Customer Experience Standards worldwide. Dennis brings a vast network of the leading brands and minds to bear to our growth. We thoroughly enjoy working with him from both business development and global strategy perspectives.
Ladislau Batalha
CEO at ICXI
Team Wakabayashi has been a thoughtful partner in enhancing our customer experience strategy. Their actionable research and unified vision have been instrumental in aligning our internal teams. With their unique approach to integrated content planning, they’re not just another team; they’re a valued part of our journey towards better customer experience.
Lexi Bonicard
Senior Marketing Manager at Intuit
What stands out for me when collaborating with The Global Voice of CX is the extensive range of content produced. Their unique content at CX events, blogs, podcasts, and traditional digital marketing assets offer our brand an array of resources to broaden our reach and engage with a wider audience.
Jim lyoob
Etech Global Services
Collaborating with Dennis Wakabayashi transformed our business, swiftly accelerating sales cycles and forging powerful industry partnerships. His influence has opened previously closed doors, significantly elevating our brand’s reach and impact.
Adrian Valenzuela
VP of Sales at Amplifai
In this book, you’ll learn three basic principles to guide you to long-term revenue gains using customer experience strategy. Order your book today.
Looking to transform the way the world experiences customer service? Join our Slack community today, where the brightest minds in CX come together to challenge the status quo, share breakthrough ideas, and drive the future of customer experience.
We shape the future of CX with bold, forward-thinking ideas that redefine what’s possible.
Our community thrives on innovation, always pushing boundaries and evolving to stay ahead.
Every decision we make starts with understanding the customer on a deeper level, creating experiences that truly matter.
Our strategies are practical, results-driven, and designed to make a real impact in the world of CX.
©2024 by Wakabayashi LLC. All Rights Reserved.