Insightful Conversations on Customer Experience From Around the Globe

What to Expect from Podcasting with Us

Hosted by Dennis Wakabayashi, “CX in the Wild” features unscripted, engaging discussions with top CX professionals from diverse locales: from the bustling markets of Dubai to the technological hubs of the USA to vibrant communities across Africa. This podcast traverses continents to bring the most dynamic and comprehensive perspectives in customer experience directly to you.  

Camera and Virtual Interview Tips

Camera Setup

Position your camera at eye level for the most flattering angle.

Lighting

Ensure balanced lighting, ideally natural light, to look your best on screen.

Background

Opt for a simple, professional background to maintain focus on you.

Audio Quality

Use a high-quality microphone for clear audio capture.

Internet Connection

A stable, high-speed connection is crucial for a seamless experience.

Dress Code

Wear solid, neutral colors to convey professionalism and polish.

Camera and Virtual Interview Tips

Camera Setup

Position your camera at eye level for the most flattering angle.

Lighting

Ensure balanced lighting, ideally natural light, to look your best on screen.

Background

Opt for a simple, professional background to maintain focus on you.

Audio Quality

Use a high-quality microphone for clear audio capture.

Internet Connection

A stable, high-speed connection is crucial for a seamless experience.

Dress Code

Wear solid, neutral colors to convey professionalism and polish.

For Our CX Guests

Unique Recording Settings: Each recording session is an adventure, held in a different studio across the globe. The dynamic backdrops we choose, from quiet outdoor spaces to vibrant urban settings, add an exciting layer to our conversations and offer a truly unique experience.

For Our CX Listeners

Expect to gain valuable insights into CX strategies, challenges, and personal experiences from industry leaders, all designed to enhance your understanding and application of customer experience principles.

Sample Questions

Can you share a challenge you faced in enhancing customer experience and how you overcame it?

What strategies do you find most effective for building lasting customer relationships?

How do you balance technological advancements with the human element in CX?

Diverse Audience

Your insights will reach CX professionals across the globe, enhancing your impact and network.

Join us in CX in the Wild

Tune in to “CX in the Wild” and explore the fascinating world of customer experience as we visit new and exotic locations, bringing the global CX community closer together. Whether you’re a seasoned CX professional or simply passionate about customer interaction, our podcast is your gateway to the heart of customer experience around the world. 

Get in Touch

We are currently one of the leading voices around the world on the topics of Customer Experience, social media, and digital marketing.

dennis@denniswakabayashi.com

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