Experiences – Global Voice of CX

Experience

Brand’s I’ve helped along their CX Journey

Taught Real-World Strategies as a

UW-Madison Instructor

As a Digital Marketing Instructor at the University of Wisconsin-Madison until 2023, I had the opportunity to inspire and shape the next generation of marketers. Drawing from my experience with global brands, I focused on real-world applications and creative strategies to prepare students for success in an ever-changing landscape.

Handled Courses:

Customer Relationship Management & Journey Mapping
Introduction to Digital Marketing
Digital Strategy
Marketing Fundamentals
Search Engine Marketing
Social Media Marketing

Schools where I lecture or advise

Advisory Board Positions

I’ve had the privilege of serving on advisory boards for these leading organizations. Through these roles, I’ve provided strategic guidance on customer experience, digital transformation, and brand engagement, influencing global initiatives and industry standards.