October 2022 - NEW YORK

Keynote Speaker at Reuters Customer Service and Experience Summit.

August 2022 - CX Passport

The one with the Dashers vs Defenders Dennis Wakabayashi E68

August 2022 - CAPE TOWN

Chairman of the largest CX event in Africa

July 2022 - Customer Experience Goals With The CX Goalkeeper

Dennis Wakabayashi – Golden Nugget – E82

June 2022 - CCW 2022

www.customercontactweek
digital.com/events-customercontactweek

June 2022 - Glassbox Digital World

www.digitalworld.glassbox.com/

May 2022 - Reuters Customer Service & Experience

www.events.reutersevents.com/
customer-service/customer-service-san-diego

May 2022 - All Things Considered CX with Bob Azman

https://open.spotify.com/
episode/4bb6h7WFZ4qPCNK
oCQHAg3?si=cf14031aabb84d6c

April 2022 - Centrical

BOOST Podcast Episode 3: Wow Factor – Creating “Edutaining” Experiences for Your Employees

April 2022 - Call & Contact Center Expo

www.callandcontactcenterexpo.us/

March 2022 - Cemantica

https://www.youtube.com/watch?v=BMVfNam-1Bs

March 2022 - Haptik

 Altering the Marketing/CX landscape through Technology | Conversations on AI Webinar

March 2022 - Voxpopme

How to start or evolve a customer experience program

February 2022 - Podcasts That Count

Team Wakabayashi Product Leader on What Makes a Successful Product in 2022

February 2022 - Expo 2020 Dubai

https://youtube.com/playlist?list=PLovWbUFcb7bFDohaUd-6H0gaU74CqDH2A

January 2022 - Dallas Digital Marketers

https://www.youtube.com/watch?v=INXqEaKpca0

January 2022 - Consumer Electronics Show (CES Vegas)

Consumer Electronics Show (CES Vegas) MC/HOST DIGITAL CUSTOMER EXPERIENCE SUMMIT

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