©2024 by Wakabayashi LLC. All Rights Reserved.
We are thankful for the opportunity to collaborate with a variety of top-tier brands, each bringing a unique blend of content, innovative thinking, and creativity. Their impact on the global customer experience community fuels my journey to explore fresh content and uncover the stories that resonate with customer experience professionals everywhere.
ArenaCX revolutionizes CX outsourcing, connecting businesses with top service providers to enhance customer satisfaction and efficiency, empowering them to deliver world-class customer service.
ICXI leads in CX excellence, offering certifications, training, and research to help businesses improve customer service. They foster a global community focused on innovation and peak performance.
CustomerHD provides bespoke customer support, combining advanced technology with empathy. They tailor services to meet client needs, enhancing customer relationships, loyalty, and growth.
Call Lab offers tailored call center solutions, optimizing inbound and outbound communications with advanced technology, personalized service, and efficiency to boost customer engagement and satisfaction.
OP360 offers tailored outsourced customer support, enhancing efficiency and satisfaction across industries. With a focus on quality, scalability, and innovation, they boost customer service excellence.
Google ChromeOS for Call Centers provides a secure, scalable, and fast platform for efficient customer support, integrating with call center tools to enhance productivity, security, and operational efficiency.
QEval is a quality management software for call centers, offering tools to monitor and improve agent performance. With real-time feedback and insights, it helps enhance customer service and satisfaction.
Cemantica is a CXM platform that helps businesses map, analyze, and improve customer journeys by integrating feedback and data to optimize interactions, boost satisfaction, and drive growth.
CCW (Customer Contact Week) is the world’s top event for customer service, featuring trends, technologies, and strategies. It offers workshops, keynotes, and networking to transform contact centers.
SSON is a global leader in shared services and outsourcing, offering resources, events, and insights to help professionals drive efficiency, optimize operations, and achieve service excellence.
The Call and Contact Center Expo showcases the latest in customer engagement, communication tech, and service strategies, offering seminars, exhibits, and networking to enhance call center operations.
HubSnacks helps businesses maximize HubSpot without long-term contracts, offering unlimited tasks from tweaks to complex setups, optimizing inbound marketing and customer engagement efficiently.
Pixel True provides exceptional web development services, combining aesthetic design with functionality. They create responsive, user-friendly websites that enhance brand identity and deliver optimized user experiences.
Brave.ah leads in digital marketing innovation, using data-driven strategies across SEO, content, social media, and PPC to boost visibility, engagement, and conversions with bold, creative campaigns.
Centrical powers top customer experiences by aligning, engaging, and optimizing frontline teams with AI and gamification, driving employee success through performance, coaching, and microlearning.
Empower organizations to deliver exceptional customer experiences through CXone, our unified cloud platform that manages all interactions, from voice to AI chatbots, driving satisfaction and loyalty.
Google is a global tech leader known for its search engine, AI, cloud services, and Android OS, providing innovative solutions to connect, inform, and empower people worldwide.
Humach revolutionizes customer engagement by combining human expertise with machine efficiency, delivering seamless, personalized experiences that exceed expectations and drive loyalty and growth.
Our partnerships with ArenaCX and ICXI are just the beginning. We are always on the lookout for new collaborations that drive innovation in CX. If you share this passion, let’s connect and explore how we can make a lasting impact together.
©2024 by Wakabayashi LLC. All Rights Reserved.